Question 1

Do I need an appointment to dump?

Accepted Answer

No. Dumping does not need an appointment, and only truck cleaning is booked ahead. Biosolids, residual waste and drilling mud need a phone call before the first load, but not an appointment.

Question 2

Do you accept haulers from outside Volusia County?

Accepted Answer

Yes. Dumping is open to licensed haulers based in any county. See drive times from seven counties.

Question 3

How long does unloading take?

Accepted Answer

Minutes. Three lanes run at once, so a queue rarely forms, and the RFID system closes the ticket without paperwork.

Question 4

Do I need an account to dump?

Accepted Answer

No. Loads are billed per dump, by credit card or ACH. Regular customers usually set up an RFID tag for each truck.

Question 5

Where is the facility?

Accepted Answer

495 S. SR 415, New Smyrna Beach, FL 32168, in Volusia County. Search for American Bioclean in Google Maps and it brings you straight to the facility.

Question 6

What waste does American Bioclean accept?

Accepted Answer

Domestic waste: septic, portable toilet, grease trap and residual waste, plus biosolids once a signed facility agreement is on file, and drilling mud, bore mud, dirt and muck with prior approval. The full list is on our Accepted Waste & Pricing page.

Question 7

What do you refuse?

Accepted Answer

Industrial process water, hazardous material, contaminated soil, and biomedical, pharmaceutical or laboratory waste. Anything outside our permits is refused at the gate, whatever the volume.

Question 8

Do you accept portable toilet waste?

Accepted Answer

Yes. Waste from portable toilets is domestic waste, and portable restroom companies can dump it here.

Question 9

How do biosolids loads work?

Accepted Answer

Any facility that hires a hauler to bring us its biosolids needs a one-page agreement with us first, signed by the facility’s operator or manager. Every load then travels on a signed hauling manifest, because the DEP tracks biosolids from pickup to drop-off. About 80 facilities already have agreements with us. More on biosolids disposal.

Question 10

Can I bring drilling mud or bore mud?

Accepted Answer

Yes, with prior approval. Call or text (386) 304-1870 with the job details before you haul, or (386) 451-5607 after hours or if no one picks up. More on drilling mud disposal.

Question 11

Is the empty truck really guaranteed?

Accepted Answer

Yes, for domestic, accepted waste. If your load qualifies, you leave with an empty truck. That condition is why we would always rather you called before filling a tank you are unsure about.

Question 12

What if I am not sure my load qualifies?

Accepted Answer

Call before you pump it. It is a short conversation, and it saves a wasted trip.

Question 13

What is an RFID tag?

Accepted Answer

A tag for your truck that works like an E-PASS. Wave it at the reader to weigh in, dump, then wave it again to weigh out, and the ticket closes itself. The same tag opens the electric gate outside office hours.

Question 14

How do I get an RFID tag?

Accepted Answer

Call any of our numbers or send an inquiry through the website with your company details and truck ID. A tag takes about five minutes to make and can be waiting when you arrive. See RFID account setup.

Question 15

Do I need a tag for each truck?

Accepted Answer

Yes, one per truck. That way every load is recorded against the vehicle that carried it.

Question 16

Are you really open 24/7?

Accepted Answer

Yes. With an RFID tag the gate opens at any hour, weekends included. Without a tag, call ahead: (386) 304-1870, or (386) 451-5607 after hours or if no one picks up. The office is open Monday to Friday, 8am to 5pm.

Question 17

Why are after-hours loads billed as a full load?

Accepted Answer

Because the scale is not running outside office hours, so the load cannot be weighed. It is billed at your truck’s full capacity, which means a part-full tank is usually cheaper to bring in during the day. More on after-hours dumping.

Question 18

Which loads can come in after hours?

Accepted Answer

Any accepted load, with an RFID tag or a phone call: septic, portable toilet, grease trap and residual waste, and biosolids once the signed agreement is on file. Drilling mud and bore mud once your material has been approved.

Question 19

How much does disposal cost?

Accepted Answer

Rates depend on the material and the volume, and are quoted on request. Call (386) 304-1870 or email info@abio.us and we will give you current pricing the same business day.

Question 20

How do I pay?

Accepted Answer

Loads are billed per dump, by credit card or ACH. We do not use credit applications.

Question 21

What is on the disposal ticket?

Accepted Answer

The date, time, company, truck ID, weight loaded and empty, gallons and price. It is emailed to the company address on file at 7:30 PM every evening.

Question 22

Can the ticket go to the property or facility instead of the hauler?

Accepted Answer

Yes, if the account is held in that organization’s name. Tags are issued per truck, and tickets go to the email address on the account.

Question 23

Is American Bioclean DEP permitted?

Accepted Answer

Yes. We are licensed by the Florida DEP and the Volusia County Health Department, and have operated since 2000 with zero violations. See our compliance record.

Question 24

Do you clean vacuum trucks?

Accepted Answer

Yes. Vacuum trucks and pump trucks can be cleaned on site, which very few facilities in the region can offer.

Question 25

How do I book a truck cleaning?

Accepted Answer

Call (386) 304-1870 or use the request form on our truck cleaning page. Your cleaning is booked once the confirmation email arrives.

Question 26

How much does a cleaning cost, and how long does it take?

Accepted Answer

$250, paid in cash on arrival, and about an hour. Morning slots at 8 and 9 AM work best, and let you combine the cleaning with a morning dump.

Question 27

Who pumps grease traps and collects used cooking oil?

Accepted Answer

Our sister company, North East Treatment, on (386) 843-0497. They service grease traps and collect used cooking oil on site. American Bioclean is the facility where the waste is treated.

Question 28

Where does North East Treatment take what it collects?

Accepted Answer

Here, to our own DEP-permitted facility at the same address. It is not handed to a third party.

Question 29

Are North East Treatment and American Bioclean the same company?

Accepted Answer

They are sister companies operating from 495 S. SR 415. North East Treatment comes to your premises, and American Bioclean is where the waste goes. More about North East Treatment.

Wastewater Disposal FAQ: Straight Answers for Haulers and Customers

Our Wastewater Disposal FAQ, Grouped by Topic

Quick Facts

Dumping at the Facility

What We Accept

RFID Tags and After-Hours Access

Pricing, Payment and Records

Truck Cleaning

Our Sister Company

Still Have a Question?

Call (386) 304-1870 or email info@abio.us. After hours, or if no one picks up, call (386) 451-5607. We answer the same business day.